In the last few years, health club memberships have dropped in price due to increasing industry competition. To stay profitable, gyms must serve hundreds of clients with a small staff, and our example gym is no exception.
The gym’s owners knew that it was easier to elevate their earnings by delivering additional services to existing members as opposed to attracting new members. Therefore, they opened a convenient on-site child care area and hired several contractors to provide services such as personal training, massages, and nutritional guidance.
The 24-hour gym had four full-time employees, three part-time employees, three childcare workers, five freelance personal trainers, two self-employed massage therapists, and a nutritionist. The couple who owned the four year-old organization handled all the admin tasks with paper timesheets and Excel spreadsheets for scheduling.
When the gym expanded their services, the sudden influx of additional associates and contractors significantly increased the complexity of scheduling, compliance, and payroll. Manual processes were taking too much of the owners’ time and there was a lot of employee confusion when it came to scheduling and time card management.
Solution – Workforce Management Suite
The owners were happy to completely scrap the old school paper timesheets and establish new, efficient Workforce Management processes from the ground up. Workforce Management Suite consists of TimeWorksPlus, TimeSimplicity, TimeWorks Mobile, and TimeWorksTouch. These integrated tools streamline the relentless, tedious tasks inherent in managing time cards, creating and adjusting employee schedules, tracking accruals, and ensuring compliance with regulations. And to sweeten the deal, the system reduces labor costs every single pay period.
Wow! That Was Easy!
The owners had mistakenly suspected that implementation and required training would be a lengthy process due to the impressive multitude of tools and features contained in the health club employee timekeeping system. Thus, they set aside a day and a half to learn the system. When they saw that it was basically plug-and-play and as intuitive to use as their favorite phone apps, they were pleasantly surprised. Within 20 minutes of set up, they had logged all the employee and contractor information, assigned job codes, set up overtime alerts, and created two months’ worth of weekly schedules.
Everyone Is On The Same Page
Employee scheduling confusion has been minimized with the Virtual Trade Board which streamlines shift trades and automatically notifies the affected employees when a manager approves a request.
Complete Time Card Transparency
Employees can look at their schedule, time cards, and accruals at any time. Shorthanded shifts and scheduling mix-ups are now a thing of the past. TimeWorksTouch has eliminated missing and unmatched punches with its “employee-aware” technology. Approving time cards and handling payroll is a snap and everyone is happier.
Five weeks after the system implementation, the owners had diminished admin time so significantly that they were able to start devoting many hours a week to marketing projects that had been put on the back burner for months and they are even talking about opening a second location.
Coastal Human Resource Group, Inc offers WorkforceHUB, the unified Human Resources portal that makes it easy to optimize the performance of your managers, employees, and organization.
WorkforceHUB includes TimeWorksPlus, TimeSimplicity, TimeWorks Mobile, and ApplicantStack. We’ve just added recruitment, onboarding, benefits enrollment, performance reviews, and employee engagement! WorkforceHUB is created for busy employers like you who need to reduce cost-per-hire, streamline scheduling, automate time tracking, maintain regulatory compliance, and decrease labor costs.
How much can you save? Check our Coastal Human Resource Group, Inc ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to schedule a demo.