Today’s post describes an organization that, by its very nature, demands a robust Workforce Management system. As more and more companies hire temporary contractors as part of their business strategy (as opposed to an occasional stopgap fix during a staffing emergency), savvy temp staffing firms can capitalize on the situation and expand and diversify.
Consider the unique logistics of our example business. While some staffing services specialize in just one industry—such as health care—this 12-year-old agency has entered new markets steadily for the past few years. They currently place administrative assistants, computer programmers, call center staff, manufacturing workers, machinists, child care providers, and substitute teachers.
With a nonstop turnover of contract workers and offsite punch ins as the norm, this office couldn’t cope with their timekeeping and scheduling system. Though it was partially automated, the technology was 10 years old and it couldn’t provide the number of job codes they required. The mobile app malfunctioned regularly and didn’t support the latest time clocks.
A staffing office simultaneously serves two classes of clients; the temp contractors they place and the companies who use the workers. Each of the players trust in the firm for accuracy. The employers don’t want to overpay the temps, and the hourly temp contractors are, understandably, especially sensitive to timekeeping accuracy.
Solution – Workforce Management Suite
The Workforce Management Suite time and attendance tool, TimeWorksPlus, quickly solved a multitude of troubles. The Workforce Management Suite mobile app allows contract workers to punch in on their mobile device wherever they are. Because the PunchLogic function has virtually put an end to missed and duplicate punches, timekeeping accuracy has improved significantly.
Scheduling Made Easy With Workforce Management Suite
Temp worker hours are controlled with customizable system notifications and there are nine pay-rate fields and employee groups/sorting/filtering for easy organization and oversight.
TimeWorksPlus is customizable for the many lunch and break policies of the businesses they serve. The agency personnel can see what’s going on with all of their temp workers in real time on any given day.
With the recent rise in ransomware hackings and other data security threats, the firm puts a premium on data security and enjoys the peace of mind provided by Workforce Management Suite.
Workforce Management Suite is the ultimate Workforce Management system for staffing agencies. With Workforce Management under control, now they can focus on serving even more industries while keeping established clients satisfied.
Coastal Human Resource Group, Inc offers WorkforceHUB, the unified Human Resources portal that makes it easy to optimize the performance of your supervisors, employees, and organization.
WorkforceHUB includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. We’ve just added onboarding, benefits enrollment, performance reviews, and employee engagement! WorkforceHUB is created for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and reduce labor costs.
How much can you save? Check our Coastal Human Resource Group, Inc ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to schedule a demo.